Customer Satisfaction Measurement: Insurance Company

Potloc helped a top-tier consulting firm survey clients of a well-known insurance company in France within a 1-week timeframe for a customer satisfaction measurement project.

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In this case study you'll learn:

  • The challenges consultants were facing when trying to reach a very niche population for a strategic project.
  • Key results for this study: Fast, targeted, nationwide research, delivered on time.
  • How, through sampling on social networks, Potloc was able to get survey respondents to help consultants measure customer satisfaction for their client.
  • How Potloc helped consultants build a competitive analysis by targeting competitors' clients.

Read the Case Study