Customer Satisfaction Measurement: Insurance Company
Potloc helped a top-tier consulting firm survey clients of a well-known insurance company in France within a 1-week timeframe for a customer satisfaction measurement project.
In this case study you'll learn:
- The challenges consultants were facing when trying to reach a very niche population for a strategic project.
- Key results for this study: Fast, targeted, nationwide research, delivered on time.
- How, through sampling on social networks, Potloc was able to get survey respondents to help consultants measure customer satisfaction for their client.
- How Potloc helped consultants build a competitive analysis by targeting competitors' clients.